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  • Home
  • Shop Online
    • Collage Art Quilt Kits
    • Store - Wall Hangings/Table Runners Kit & Patterns >
      • Winterberry Wall Hanging
      • Up to Gnome Good Wall Hanging
      • Sandhill Sunset Wall Hanging
      • Moonshadows Wall Hanging
      • Moonlight Moose Table Runner
      • Serenity Wall Hanging
      • Autumn Leaves Table Runner
      • Summer Dragonfly Wall Hanging
      • Summer Dragonfly Table Runner
      • Autumn Leaves Wall Hanging
      • Moonlight Moose Wall Hanging
      • Night Owl Wall Hanging Quilt
    • Store - Quilted Greeting Card Kits/Patterns >
      • Greeting Card Panels
      • Acrylic Card Template
      • Trish Stuart Collection
      • Out On a Limb Card Kit
      • Wonder Lake Card Kit
      • Moonshadows Card
      • Raven Moon Card
      • Chickadee With Berries Card
      • Whale Tale Card
      • Moose and Willows Card Kit
      • Raven Card Kit
      • Wild Iris Card
      • Northwoods Nisse Card
      • Boreal Botanicals Card
      • Winter Trees Card
      • For the Birds Card Pattern
      • Wild Flower I Card Pattern
      • Wild Flower II Card Pattern
      • Wild Flower III Card Pattern
      • Wonky Heart Card Pattern
      • Whimsical Heart Card Pattern
      • Black-Capped Chickadee Card
      • Three Leaves Card Pattern
      • Let it Snow Card Pattern
      • Happy Birthday Card Pattern
      • Tundra Swan Card Pattern
      • Milepost Card Pattern
    • Store - Coffee Kuspuks/Quilt Panels >
      • Season of Hope Velvet Panel
      • Screen Prints
      • Coffee Kuspuk
      • Moonlight Moose Potholder Kit
      • Chickadee Menu Planner
      • Spring Flowers Coaster Pattern
      • Teresa Ascone Panels
      • Scrappy Baby Bib
    • Art For Sale
    • Molly Molecule Book
  • Online Classes
    • Simple Secrets for Art Quilting
    • Framed Collage Quilt Class
    • Crazy Quilt Greeting Card Class
  • Beret's Blog
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    • Videos 40 ways
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    • Quilted Card Story
  • Favorite Resources
  • Tutorials
    • Grace quilt tutorial
    • Sewing Machine Needle Organizer Pincushion
    • Organza silk screen tutorial
    • Polymer Clay button tutorial
    • Birch Tree card tutorial
    • Coffee Shop greeting card
    • Free Motion Stitching Tutorials >
      • Free Motion Tutorial
      • 10 minute project tutorial
      • Valentine Coasters
      • Grape hyacinth postcard
      • Advanced free motion projects >
        • Sparkly 3D dragonfly wings
        • Inktense Frog quilt
        • Dream Big flower panel
    • Journal Cover - Book Tutorials >
      • Quilted Book Cover Tutorial
      • 1000 Gifts Journal Cover Tutorial
      • Quiet Book Tutorial
    • Tutorials for Our Kits >
      • Moonshadows Video Tutorials
      • Summer Dragonfly Video Tutorials
      • Serenity Video Tutorials
    • Video Tutorials - Screenprinting, Inktense, Quilted Card Binding
    • Pocket Prayer Quilt
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    • Sked Verks Gallery
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  • Return Policy - FAQs

Return Policy & FAQs

Returns & Exchanges

We strive for customer satisfaction with our products, and being a small business we will do our best to personally ensure you are happy with your purchase. We will gladly refund or exchange our products (pattern downloads excluded), we just ask that you contact us within 90 days of purchase date. Please just let us know and we can discuss shipping, in most cases we will cover that cost as well.
For refunds, we will refund back using your method of payment.
​​
For exchanges or any incomplete products, just let us know and we will get a replacement sent to you quickly.

Beret Nelson
(907)687-7603
​[email protected]

Payment Processing

​We securely process orders using E-junkie shopping cart (which allows us to offer e-pattern downloads) and PayPal for credit card/payment processing.
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​Additional Information/Assistance with Products

Our goal is for customers to have a positive shopping and sewing experience. If you have any questions or concerns while ordering or using our products, please feel free to contact us. Since teaching the art of sewing and quilting is one of our goals, we can provide tips or point you to one of our video tutorials on our website or our YouTube channel for the help you need. ​​​
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Shipping

We offer free U.S. shipping on most all of our products (with the exception of finished quilts), using USPS First Class mail. We try to get orders shipped the next day, so most people receive domestic shipments in about a week. 
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  • Home
  • Shop Online
    • Collage Art Quilt Kits
    • Store - Wall Hangings/Table Runners Kit & Patterns >
      • Winterberry Wall Hanging
      • Up to Gnome Good Wall Hanging
      • Sandhill Sunset Wall Hanging
      • Moonshadows Wall Hanging
      • Moonlight Moose Table Runner
      • Serenity Wall Hanging
      • Autumn Leaves Table Runner
      • Summer Dragonfly Wall Hanging
      • Summer Dragonfly Table Runner
      • Autumn Leaves Wall Hanging
      • Moonlight Moose Wall Hanging
      • Night Owl Wall Hanging Quilt
    • Store - Quilted Greeting Card Kits/Patterns >
      • Greeting Card Panels
      • Acrylic Card Template
      • Trish Stuart Collection
      • Out On a Limb Card Kit
      • Wonder Lake Card Kit
      • Moonshadows Card
      • Raven Moon Card
      • Chickadee With Berries Card
      • Whale Tale Card
      • Moose and Willows Card Kit
      • Raven Card Kit
      • Wild Iris Card
      • Northwoods Nisse Card
      • Boreal Botanicals Card
      • Winter Trees Card
      • For the Birds Card Pattern
      • Wild Flower I Card Pattern
      • Wild Flower II Card Pattern
      • Wild Flower III Card Pattern
      • Wonky Heart Card Pattern
      • Whimsical Heart Card Pattern
      • Black-Capped Chickadee Card
      • Three Leaves Card Pattern
      • Let it Snow Card Pattern
      • Happy Birthday Card Pattern
      • Tundra Swan Card Pattern
      • Milepost Card Pattern
    • Store - Coffee Kuspuks/Quilt Panels >
      • Season of Hope Velvet Panel
      • Screen Prints
      • Coffee Kuspuk
      • Moonlight Moose Potholder Kit
      • Chickadee Menu Planner
      • Spring Flowers Coaster Pattern
      • Teresa Ascone Panels
      • Scrappy Baby Bib
    • Art For Sale
    • Molly Molecule Book
  • Online Classes
    • Simple Secrets for Art Quilting
    • Framed Collage Quilt Class
    • Crazy Quilt Greeting Card Class
  • Beret's Blog
  • 40 Ways
    • Videos 40 ways
  • About Us
    • Quilted Card Story
  • Favorite Resources
  • Tutorials
    • Grace quilt tutorial
    • Sewing Machine Needle Organizer Pincushion
    • Organza silk screen tutorial
    • Polymer Clay button tutorial
    • Birch Tree card tutorial
    • Coffee Shop greeting card
    • Free Motion Stitching Tutorials >
      • Free Motion Tutorial
      • 10 minute project tutorial
      • Valentine Coasters
      • Grape hyacinth postcard
      • Advanced free motion projects >
        • Sparkly 3D dragonfly wings
        • Inktense Frog quilt
        • Dream Big flower panel
    • Journal Cover - Book Tutorials >
      • Quilted Book Cover Tutorial
      • 1000 Gifts Journal Cover Tutorial
      • Quiet Book Tutorial
    • Tutorials for Our Kits >
      • Moonshadows Video Tutorials
      • Summer Dragonfly Video Tutorials
      • Serenity Video Tutorials
    • Video Tutorials - Screenprinting, Inktense, Quilted Card Binding
    • Pocket Prayer Quilt
  • Art Quilt Gallery
  • Quilted Cards Gallery
  • Fun Story
  • Contact Us
  • Sked Verks
    • Sked Verks Gallery
    • Sked Verks Online Store
  • Return Policy - FAQs